PC Specialist I

January 2, 2015

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Job Description
About WakeMed
WakeMed Health & Hospitals , located in Raleigh, North Carolina is an 870+ bed private, not-for-profit network of medical centers, ambulatory care centers and outpatient facilities, representing the largest health system in greater Raleigh, North Carolina. Our system includes over 7,600 nurses, technologists, medical support staff, and more than 1,000 affiliated physicians who represent the best minds and the biggest hearts in the business. Key service areas include heart and vascular services, trauma and emergency, rehabilitation services, neurosciences, and women’s and children’s services.

WakeMed is headquartered in Raleigh, NC, which is ranked nationally as one of the top ten best places to live for quality of life, and is located just two hours from the beach or three from the mountains. The area has been named one of the fastest growing areas in the country and is located just minutes from the famous Research Triangle Park.

Position Information
The responsibilities consist of installation and maintenance of all PC hardware, operating systems, telecommunications software and application software. This position serves as the main contact within the hospital systems for hardware and software problem resolution on personal computers. The nature of this position is highly technical and is involved with complex subject matter and deals with a variety of contacts, which demands that the incumbent be able to work independently of close supervision. This position requires a vast amount of reading and studying to keep up with the changing arena of personal computers.

Experience Requirements :
One year experience performing desktop support required. Minimum of two (2) years extensive experience with personal computers, preferred

Education Required :
High school diploma or GED required. Minimum of graduate of technical school in computer operation or programming required. Associate degree in Information Services preferred.

Licensure/Certification Requirements :

Hours of Work : 0800-1630
Weekend Requirements : Every Weekend
Call Requirements : Yes
Minimum Salary 23.39 Maximum Salary : 37.44

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