Required Qualifications
Education / Certifications / Licensure / Specialized Training
High School Diploma or equivalent

Experience / Skills
2 years of IT experience OR Associate’s degree
Clear oral and written communication skills
Analytical skills and logical thought processes
Skills to work under stressful situations so that communications with users, IS staff, and vendors continue to be objective and professional at all times.
Skills to work with frequent interruptions and frequent changes in priorities

Preferred Qualifications
Education / Certifications / Licensure / Specialized Training
Experience / Skills / Competencies

Essential Position Duties
1. Provides excellent customer service
2. Maintains systems and documents use and problems
3. Provides technical support
4. Trains and contributes to quality improvement measures

Ochsner is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law.
Organization – IS FIELD SERVICES KNM-3100

Primary Location - LOUISIANA-NEW ORLEANS REGION-NEW ORLEANS
Shift - Day Job