Help Desk / Desktop Administrator

November 10, 2014

NOTE: This job listing has expired and may no longer be relevant!

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Job Description
Provides a single point of contact for end-users to receive support and maintenance within the organization’s desktop computing and telephone environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance.With minimal supervision, performs a variety of computer systems administration and support tasks, including analyzing, constructing, documenting, testing, maintaining, troubleshooting and supporting PC hardware, operating systems, software applications, peripherals and phones for the entire organization. Serves as the liaison for information systems problem management. Assists with all end user related issue resolution as needed or requested by IT Director. Takes on-call rotation to provide after hours support every other week.

The person will also troubleshoot problem areas (in person, by telephone, or via e-mail) in a timely and accurate fashion, and provide end-user assistance where required, along with Microsoft MCP, A Plus, and/or Network Plus certifications.

Position Requirements
Previous experience with a wide variety of hardware and software applications within a hospital or healthcare environment strongly preferred. Must be willing to take call every other week (Mon-Sun). College degree in the field of computer science or information systems and 3 years related work experience or equivalent combination of education and experience. Strong customer service & interpersonal skills are critical. Ability is stay calm and focused in high volume environments and stressful circumstances is crucial.

Full-Time/Part-Time : Full-Time
Education Desired :

BachelorsCertifications Required

Benefits
Full medical and dental. Discounted meals, ski & bus passes. Generous retirement plan. Excellent PTO and much more!

Housing
AVH owns several studio, one bedroom and two bedroom apartments. These are available at a discounted rent for permanent employees via a lottery system.

Community Information
www.aspentimes.com,  www.aspenchamber.org,  www.postindependent.com

About the Organization


MISSION STATEMENT
To deliver extraordinary healthcare in an environment of excellence, compassion and trust.

VISION STATEMENT
To be the leader in fostering our community as the healthiest in the nation.

CORE VALUES :

Patient Centered-
We are passionate about patient care, creating positive impressions on a consistent basis and exceeding our patients’ expectations. We are vigilant about the little things that make a big difference.

Teamwork-
We work collaboratively and create a synergy that enhances the experiences of all involved.
We seek to maximize everyone’s potential, commitment, and creativity.

Respect for Others-
We honor and value our colleagues and our customers. We talk to people and listen to their ideas.

Accountability-
We take responsibility for our actions, abide by the hospital’s guiding philosophies and policies, and follow through on our commitments. We take personal pride and ownership in the quality of care and service provided.

Integrity-
We exhibit character and conviction, demonstrating the utmost honesty and ethical behavior. Our beliefs correspond with our actions.

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