Location: 02 – Seminole Office – Sanford, FL 32773 US (Primary)
Category: Administrative/Clerical Support Services
Job Type: Full Time

OBJECTIVE: Input a variety of data into information systems from drafts and documents consolidating and matching information for input. Proof/validate information entered and assist in resolving problems or locating missing/additional information.

ESSENTIAL FUNCTIONS MAY INCLUDE:
– Accurately enter all required program information adhering to strict deadlines.
– Enter program referrals, admissions and discharges, authorizations and placements, service events, monthly outcomes data, critical incidents and other miscellaneous information collected.
– Attend weekly unit meeting addressing unit issues, changes, sharing of information, and offering ideas or solutions to unit issues.
– Perform searches to find information requested by staff such as locating client, historical information, research client eligibility history, provider placement histories, and legal status history.
– Query system to access specific information.
– Locate and correct data entry errors.
– Identify where errors are occurring and notify system administrator of problems.
– Perform routine validation sampling.
– Assist with file audits to assess completeness of information.
– Assist in QI file auditing exercises in preparation for federal and state monitoring visits.
– Receive consumer and provider calls, log any complaints, respond to requests or assist in a timely and effective manner by forwarding information to supervisor for review.
– Assist users via phone on data entry sometimes performed by field staff.
– Participate in the quality improvement process.

This list of essential functions is not intended to be exhaustive. Children’s Home Society of Florida reserves the right to revise this job description as needed to comply with actual job requirements.

QUALIFICATIONS:
REQUIRED:
– High School Diploma/GED
– Two years experience with spreadsheets/databases
– Knowledge of insurance/Medicaid claims
– Proficiency in Microsoft Excel, Access, and Word

PREFERRED:

SKILLS:
– Effective organizational skills
– Ability to work with strict deadlines
– Effective analytical and problem solving skills
– Detail oriented
– Effective verbal and written communication skills
– Ability to work effectively in a team environment
– Ability to manage multiple tasks and conflicting priorities
– Effective customer service skills
– Knowledge of data validation functions
– Knowledge of quality assurance programs
– Knowledgeable in Web Based Applications
· Knowledgeable about client information system software

PHYSICAL REQUIREMENTS:
NEEDED:
Sitting, Repetitive Motions

PREFERRED:
Standing, Walking, Lifting, Carrying, Reaching
Supervised by: Data Management Supervisor