Category Archives: Tech Edge

Twitter Captures WSJ And Mainstream Business

CHICAGO - JULY 17:  The Wall Street Journal ne...
Image by Getty Images via Daylife

In case you are asking yourself if your business or association is ready to start tweeting, you can stop asking.

Even the high, conservative guru of business, the Wall Street Journa,l is not only reporting on tweeting but is tweeting itself. http://twitter.com/WSJ

As WSJ.com as reported on the Twitter phenomenon infiltrating mainstream America:

“Doctors are using Twitter to update patients about office hours. Local groups such as the Los Angeles Fire Department are using it to share details about service calls with interested residents, occasionally with graphic descriptions of the victims’ conditions. And dozens of major companies, like computer maker Dell Inc., use Twitter to share deals and product news with people who sign up for the service.”  They also report on a mobile Korean taco business, selling spicy Bar-b-que tacos  getting 400 customers in customers at night by tweeting out their location.”

Is there anything Tweet can’t do?  Perform brain surgery?  Tweet out Hamlet in snippets?

Well, kidding aside, that still leaves plenty it can do, and what it can do for your business can be pretty amazing.  For the basics, go to Using Twitter For Business

Tell us how you’re using Twitter, and we’ll start a dialogue of people or businesses with interesting Twitter uses.

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Evolution Of A Website – Birth Of A Business

Some time back, I wrote about Business On The Net: The Morphing Imperative and that set me to thinking about my own morphing on the Net . There is a saying “you make the path by walking on it.” Perhaps on the Net, you make the path by morphing on it. And I have certainly done that. For those of you who are interested, this is my story, so far, on the Net:

The Gold Rush To The Net

It was in December of 1994, that Netscape introduced the browser and the Net opened up the rush beyond the engineers, scientists and government workers who were on the Net before. Now the pioneers who saw the possibilities came, the entrepreneurs and techies and just plain people in remote places who longed for communication with the rest of the world.

At the same time,  in December of 1994, my inspiration for a website was a study I was asked to do for the University of Texas at San Antonio business department.  They had a lot of very rough, raw material ( like clippings or tear outs from newspapers) which suggested men make more money than women, even when women own their own business. The term “glass ceiling” had only recently become part of America’s vocabulary, when The Wall Street Journal’s “Corporate Woman” column identified “a puzzling new phenomenon. There seemed to be an invisible—but impenetrable—barrier between women and the executive suite, preventing them from reaching the highest levels of the business world regardless of their accomplishments and merits.”The Federal government’s Report on the Glass Ceiling Initiative in 1991 was still somewhat virgin territory for the public at large.  It certainly came as somewhat of a shock to me. I thought, Wow, this is pretty interesting stuff, I bet more people would like to know about it.

I spent 1995 learning more about the Glass Ceiling and the Net, as the two converged in my mind as an interesting topic and a new technology platform to present it. I had to learn HTML coding, as in those early days there was no “What you see is what you get ” software, much less content  management systems. It was challenging for many reasons and on many levels ( see Match Your Entrepreneur Story about one of the early Internet conferences in 1995 where I was one of 5 women and about 5,000 men).  When AdvancingWomen.com finally launched, we got about a million and a half page views in a month, melting down our server 3 times. ( But that’s another story).  Remember, back then, the Net was relatively small with little competition.  There were no large corporations.  No Hearst, no iVillage, although I later worked with both of them.

So, I got in on the ground floor with my niche, the first women’s website to focus on leveling the playing field for women, although we’ve continued to evolve and, as we’ve increased our offerings on business and technology we’ve also increased our male audience. Our concept morphed as well.  In the vein of “it’s better to light a candle than curse the darkness”, we decided, years ago, it was more effective to give both women and men the tools and strategies to succeed with pocket book and voting booth issues, the pivotal levers, than to keep noting the gap between genders. Consequently, as well as connecting with professional women and business owners, we are one of the leading websites among business men in China and Saudi Arabia, and business and technology experts in the U.S. and globally .We have built a diverse community of both women and businessmen on the web.  And we have moved on to produce other websites and  other business models.  But, back to the beginning:

First Revenue – From Advertising

The first revenue I remember having came from Doubleclick, which invented the targeted ad system. DoubleClick was founded in 1996.  My site, AdvancingWomen.com was selected for the initial women’s demographic and I went to their opening launch party in New York. It was a heady, champagne toasting  moment. I learned a lot about targeting my demographics and managing my website from DoubleClick until we went our separate ways. For one thing, despite the hype and the potential which always seemed just out of reach,  I never really made that much revenue from DoubleClick.  So , trading glamour and glory for actual revenue, I struck out on my own. In the beginning, without large competitive corporate websites, I would typically make $5,000 per month from each large corporation which wanted to advertise site wide with AdvancingWomen.com. This was when web sites were rising like hot air balloons.

About that time I was courted by a New York Stock Exchange company, led by a  rather ideosyncratic mogul, who wanted to create a web portal by pulling together about a dozen sites in different niches. He boasted he could beat Yahoo, the giant du jour, because they were doing everything wrong.  AdvancingWomen.com was selected as the women’s niche and it looked like we were headed for a very big pay day, while getting all the money we would ever need to operate and maintaining a lot of control on top of it.  For a moment or two it appeared Utopia was on the horizon.

Or, as the Cole Porter song goes, was it merely Asbury Park? Despite the mogul’s billions that vision evaporated in the dot com crash, as did the money I was making from syndicating AdvancingWomen’s content. Remember IsyndicateOne month I was at a huge, plush and glamorous ISyndiate bash in Hollywood, mingling with tech celebs, sipping champagne and sorting through the lavish giveaways.  A month or so later they were toast. ( There’s a lesson in there someplace about applying the bootstrapping wisdom of using ingenuity and elbow grease instead of cash. Fortunately, I have always been into using elbow grease instead of cash so I survived, with the sure knowledge that we were still in the very beginning of the infancy of the Internet.  DoubleClick also survived the dot com crash, perhaps because of its market leading technology and constant adaptation to ever changing market conditions. It was formally acquired by Google in March 2008. )

The next big uptick came from the advent of Google adsense.

I can’t begin to tell you how many things I’ve tested.  I’ve tested travel, which I thought might be convenient for business customers: zero.  I’ve tested business ebooks: nothing ( although this could be the time for that tide to turn with the Kindle and ebooks apps on mobile devices).  I’ve tested many, many products, all of which came to nada, nothing. Even in  the two core revenue producers on the AdvancingWomen.com site, advertising and employment recruiting, I’ve been through a dozen morphing and transfiguration experiments, starting with Doubleclick Ads, from the day they were born, to some new European ad company that sweet talked me into believing they were going to take the Net by storm, but all they did was produce truly anemic revenues and give me one more learning experience.  All this was before I morphed my way into a successful combination of Google ads and ads sold from my site. I also made a decision to increasingly lessen dependence on ad revenue because of its extreme volatility. As hard as it may be to believe, I’ve had 2000% swings in ad revenue.  And that was not ok with me, even on the high side.  I’m a risk taker not a kamikaze pilot.  I needed to put a little dramamine into my site to calm the effects of the choppy waters in advertising.

One product which helped me do that was  a Job Board or the employment recruiting facet of our site at Careers.AdvancingWomen.com. From day one, recognizing job boards were an “evergreen” in the business, not subject to the cardiac arrest of a fad, I determined to have a job board.  I was a part of every one of what seemed like a half dozen permutations of what eventually became CareerBuilder.com. That was ok for pocket change. What I began to realize was that big job boards who wanted you as an affiliate wanted the demographic you had captured but in no way wanted to promote your site. Why should they, as they would be creating their own competition?  Basically they were getting the benefit of your traffic and assuring that you didn’t compete with them or join another competing job board like Monster.com. It worked pretty well  for them, but not necessarily so well for you. Ultimately, I was able to start Careers.AdvancingWomen.com , our own job board which guaranteed a.) I would be building my own brand and therefore an asset I could invest in and  b.) I would not be giving up 50% of the revenue up front.

It just took a lot of testing to arrive at a successful combination of revenue streams to support the business.

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Time To Ramp Up and Scale Up: Next Step – GGwebGroup

Less than a year after I started I began helping other sites set up and ramp up on the Net.

Today I operate AdvancingWomen.com, Careers.AdvancingWomen.com, AW Career & Biz Blog, Advancing Women in Leadership Journal,
NewEnergyResearch.net, the first of several planned “green business” websites, and a number of diverse websites for clients.

I have recently formalized what I have been doing for some time now: consulting about, creating and overseeing websites for clients, particularly from a web business perspective.

Tina Forsyth crystalized this concept in her book, Becoming an Online Business Manager.

Tina describes a situation in which business owners “already have teams of virtual assistants, webmasters, designers and other contractors, but what they really need is someone to manage all of this; to play a bigger role in their business so that they can grow to the next level.”
Now, as online businesses have grown and increased in complexity, with more sophisticated online tools available, Tina says she is “seeing more business owners who are ready to hire at the management level.”

When I started reading Tina’s writing, it was with a mild shock of recognition I realized I had been doing what she described for a number of clients for some time. Since I had operated a major website since 1996, I had ample experience on the web, so a number of businesses and organizations I had come into the same orbit with had asked for me to help them set up shop online.  What happened, in every case, was that I was not just setting up or overseeing the set up of a website and collaborative and marketing tools, but helping them think through the business processes they would need to succeed and grow their businesses. It was a collaboration where I implemented their vision, more like a doctor collaborating with a patient, to diagnose the state of his or her health, determine the level he or she really aspired to reach, then prescribing a regimen for increased fitness to ultimately reach that goal.  The actual construction of the website was more like being the pharmacist dispensing the medicine. But, in every case, we’ve worked together to reach the right diagnosis, and we’ve constructed websites which support clients in reaching their goals.  Often I not only implement them, I continue to oversee them, so clients can focus on building their business or organization. As we’ve formalized this process we’ve given it it’s own website GGwebGroup and also formalized a team with differing specialties so we can help businesses not only focus, but ramp up fast to seize opportunities.

This is where we are today but the Net continues to morph and I’m sure we will too so………to be continued.  Sometime in the future.

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12 Free Ebooks and Whitepapers To Help Build Your Website “Out Of The Box”

Desk
Image by Guillermo Esteves via Flickr

The folks over at Mashable have developed an excellent list of free resources to help us all build websites.  Mashable is a bit more tech oriented though and many of the books have to do with accessible Flash design.  A lot of business people, bloggers and writers just want a good, solid website without all the bells and whistles, or if they do want them, they want a programmer to put them in so they can sleep easy at night.  So, I’ve taken the list from Mashable at 20 Free Ebooks and Whitepapers for Better Web Design and a pared it down to a manageable 12 for those of us who are not uber techies.

Aside from the basic web design books, if you’re just starting out, my favorites are the first two, because many of us need some coaching on how to sell a service and because insourcing vs. outsourcing is a fundamental decision that will affect how well your business operates.  So here goes, with the leaner, more basic list:

Creating a Web Site for Your Service Business from Entrepreneur Media
Selling products online might be easy, but selling services is a completely different ballgame. This whitepaper covers what you need to know to create the best website you can for your service business.

Managing Web Development: Insourcing vs. Outsourcing from Key Professional Media
If you’re trying to decide whether to hire an in-house web designer or outsource to a design agency (whether in this country or abroad), this whitepaper is a must-read.

Free Web Design Ebook
This ebook was written to help new internet marketers get through the basics of web design in relation to internet marketing purposes.

A Hitchhiker’s Guide to the Obvious: Web Usability 101 from Squiz.co.uk
This online whitepaper covers everything you need to know about making usable websites from the ground up.

The Top 10 Web Site Design Do’s from ProfitJump.com
The tips covered in this ebook run the gamut from learning HTML coding skills to realizing that a website is never really “finished”.

Integrate Design to Create Brand Harmony from MarketingProfs
Incorporating your brand into your website design is very important, and this whitepaper explains the how and why of doing that.

10 Tips for Designing an Ecommerce Web Site from nightcats.com
This ebook has ten tips for creating a great ecommerce site and covers everything from designing for your target market to identifying your objectives.

    KnockKnock


KnockKnock from Seth Godin
This ebook from Seth Godin has all sorts of information about using online marketing tools to make your website work better.

Creating a Web Site for Your Service Business from Entrepreneur Media
Selling products online might be easy, but selling services is a completely different ballgame. This whitepaper covers what you need to know to create the best website you can for your service business.

5 Common E-Commerce Site Mistakes from Microsoft
If you run an ecommerce site but are unhappy with the results you’re getting, this ebook may shed some light on the subject and point our common mistakes you may be making.

Web Design Best Practice Guide from e-consultancy
This ebook is a regularly updated point of reference for best practice approaches for all the areas that anyone involved in web design needs to do an effective job.

“Mosaic Layouts”: How and Why to Avoid Creating Puzzle-Looking Websites from Software Talks
This whitepaper covers why properly using images and graphics in your website is so important.

10 Tips for Creating Your Web Site from Global Knowledge
This whitepaper offers 10 tips you can use to make sure your web site is effective from day one.

For the really techy stuff, particularly about how to do Flash design, go to 20 Free Ebooks and Whitepapers for Better Web Design.

Let us know how reading these books works for you.  What you’ve learned, new advice for the rest of us.  We’d like to hear from you.

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How To Tweet – Leveraging The Twitter Phenomenon

Image representing Twitterific as depicted in ...
Image via CrunchBase

I have been trying to learn to Tweet myself, and trying to pass along pearls of wisdom from the Twitter greats like Guy Kawasaki, who has mastered the art of the Tweet, as well as the start, ( his deservedly famous book on entrepreneuring, The Art of the Start).  Now I learn that Guy sends out tweets literally every three minutes because he uses automated software robots to to it.

I know some people may not think this is “kosher” or “fair”, but I say “Show me the way to the robot store”, because the reason I can’t get a handle on Twitter is the time demands. But I know I must if I want to stay current and get the word out there.  And so should you, I imagine, if you’re wanting people to flock to your blog or website or widget store.  There’s no better way than to tweet your way to an audience who will beat a path to your virtual door.

So, I’m going to look to another expert, David Pogue, who has insights that will get you on the right two way path to twittering in Twittering Tips for Beginners – Pogue’s Posts Blog – NYTimes.com:

“Basically, you sign up for a free account at Twitter.com. Then you’re supposed to return to that site periodically and type short messages that announce what you’re doing. (Very short — 140 characters max.)..

* You don’t have to open your Web browser and go to Twitter.com to send and receive tweets. In fact, that’s just silly. Instead, people download little programs like Twitterific, Feedalizr or Twinkle, they get the updates on their cellphones as text messages, or they use something like PocketTweets, Tweetie or iTweet for the iPhone. I’ve been using Twitterific for the Mac, which is a tall, narrow window at the side of the screen. Incoming tweets scroll up without distracting you. Much.

* Your followers can respond to your tweets, either publicly or privately.

Suppose someone named Casey responds to one of your tweets. You can reply to Casey in one of two ways. First, you can send a Direct Message, which only Casey sees. Second, you can respond with another public tweet—but as you can imagine, everyone but Casey will be completely baffled. It’s obvious from the number of completely incomprehensible tweets (”No, only in Lichtenstein!”) that not all Twitter fans have yet grasped the difference between these reply types.

On the other hand, if you reply with a private Direct Message, Casey can’t reply to IT—unless you’ve also subscribed to *Casey’s* Twitter feeds. Seems like a pretty dumb design decision. Either you have to follow the whole world, or every conversation fizzles into silence after one exchange.

* It seems clear that you, as a tweet-sender, are not actually expected to respond to every reply. At least I sure HOPE that’s the expectation. I mean, some popular Twitterers have 15,000 followers; you’d spend all day doing nothing but answering them all.

* The Web is full of “rules” about the proper way to Twitter, and a lot of them are just knowier-than-thou garbage: How many tweets a day to send out. How many people you should follow. What you should say. And so on. The first adopters are milking their early advantage for all it’s worth.

I found one rule, though, that answered a long-standing question I had about Twitter: “Don’t tweet about what you’re doing right now.” Which is weird, since that’s precisely how the typing box at Twitter.com is labeled: “What are you doing?”

I’ve always wondered who the heck would be interested in the mundane details of your life. As it turns out, though, most people broadcast other stuff in their tweets. They pose questions. They send links to interesting stuff they’ve found online. They pass along breaking news (Barack Obama announced his running mate on Twitter).

* People can be just as snotty on Twitter as they are everywhere else on the Internet. At first, my own followers on Twitter were friendly and helpful. But I was having a bear of a time. For example, every time I tried to add a photo to appear by my name, it showed up fine on Twitter.com, but refused to appear in Twitterific. Also, if you searched for “Pogue” at Twitter.com, you would find my old, defunct account (”pogue”), but not my current, active one (”DavidPogue”), even though the search box says specifically that it will find people by their real names. (It’s working now, but it was broken a couple weeks ago.)

So I posted these two problems to my 1,900 followers. Most tried to help troubleshoot, but there was the predictable backlash: “Stop asking these newbie questions,” wrote one guy. “Makes you look like a moron.”

* Another person criticized me for not following enough other Twitterers. The implication was that if you send out tweets but don’t subscribe to a lot of other people, you’re an egotist.

So I signed up to follow prominent tech gurus like Guy Kawasaki, Tim O’Reilly and CrunchGear. But then I was astonished to see Guy send out tweets literally *every three minutes.*

“Holy cow,” I thought. “Does this guy do anything all day but sit in front of Twitter?”

I posed this question to my followers, too. They promptly informed me that some people, like Guy, use automated software robots to churn out tweets, largely to promote their own blogs, sites or other products. (That doesn’t seem quite right to me.)

In the end, my impression of Twitter was right and wrong. Twitter IS a massive time drain. It IS yet another way to procrastinate, to make the hours fly by without getting work done, to battle for online status and massage your own ego.

But it’s also a brilliant channel for breaking news, asking questions, and attaining one step of separation from public figures you admire. No other communications channel can match its capacity for real-time, person-to-person broadcasting.”

There you have it.  If you want a full explanation of all the gadgets and gizmos, robots and Tweet Decks that will help you with this adventure, search for Twitter at Guy Kawasai’s blog.  Or, to read David Pogue’s full post go to Twittering Tips for Beginners – Pogue’s Posts Blog – NYTimes.com

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How Obama Did It – Lessons for Bloggers and Webmasters

We’re just starting to learn how Obama did it.  So many citizens and particularly youth, identify and

empathize with Obama and the vision he presented.  But how did he persuade them to do that?

Many of us, each for our own reasons, want to pull back the curtain and see for ourselves what made up the engine that drove the Obama machine? Was it just the power of the vision?  Unity in America?  Turning the page to a fresh, new day?  Was it the story of a man whose message perfectly married the mood of the country at the moment, as many pundits say is the driver of large election wins? Or was the win founded on extraordinary technical skills which were able to leverage the Net, reach out to where the people actually were and capture the attention of the country? What was the exact stagecraft ….or was it dreamcraft… or prowess in technology and communications that allowed Obama, a freshman senator to come came out of obscurity to capture this presidency with such commanding numbers?

Don Tapscott, best selling author of Wikinomics and Grown Up Digital offers up one answer: “Obama is the first president of the Internet age. His application of social media and his understanding of the Net generation brought him to power.”

Some part of this has apparently been dissected in a newly released book, Barack, Inc.: Winning Business Lessons of the Obama Campaign by Barry Libert, Rick Faulk

Obama’s leveraging of technology reveals lessons we on the Net, or in business of any kind, can certainly learn from. And, certainly to some extent, this has to be true.  Obama’s teams’ mastery of the tools and viral energy of the Internet is what gained Obama 13 million email addresses, an army of volunteers, and small donors whom he could tap again and again to keep his coffers overflowing.  Here are the basics which you also can download it here (PDF).

Obama lessons

Certainly we would repurpose these last two statements for our own ends, replacing “campaign goals” with your organization or website goals, and, instead of online advocacy, integrating your own call to action into every element.  With those two small changes Obama has created a roadmap that carry all of us on the Net out of obscurity and into the limelight.  We just have to execute it as well as his campaign did.

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A Tip Of The Hat To New Yahoo CEO Carol Bartz, Tech Veteran

Yahoo CEO Carol Bartz

Former Autodesk Chief Executive Carol Bartz, 60, will be the new CEO at Yahoo.  And that’s a Yahoo! for a woman playing with the big boys in the hallowed tech preserve.  And another kudo for not backing down when the pundits start sharpening their knives for her.

Bartz has a long string of successes so she is well equipped for the job:

Tons of awards, but who’s counting?  The point is Bartz has smarts, experience and moxy.

Some of the pundits have quibbled that she’s a manager and operating person not a Mergers and Acquisition guy.  Did anyone here see Wall Street?

We thought the goal was to run a company, not necessarily sell it or break it up and sell the pieces.

In an online conference call today, Bartz confronted the pundits head on and came out swinging:

“Let’s not put ourselves in some crazy timeline. Let’s give this company some frigging breathing room. Everybody on the outside deciding what Yahoo should or shouldn’t do–that’s going to stop,” she said. Her first meeting with Yahoo’s managers was set for 10 minutes later, she also said. Another moment came when asked about how her background at a company selling software to companies would serve her at an Internet company selling ads and serving a large consumer audience. Bartz was quick to slap down the doubts about her expertise as nonsense.”
“I didn’t know CAD (computer-aided design) when I joined Autodesk, I didn’t know hardware when I joined Sun,” she said. “I have brain power to understand what it takes.”

Now there’s a woman who knows who she is and is about to show us all.  A tip of the hat to Bartz and our hearty congratulations

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Free Tools To Communicate, Collaborate Or Learn

I have a new virtual friend who I think is very smart and offers up some great tools.

Here’s what he has to say about himself:

My name is Olivier (30 years old) and I live in the South of Paris, with Yasmina.

I worked 3 years in the area of Alternative Education then that of Human Rights. After which, I decided to go back to my very first hobby as a teenager: computing. So back to school ! Half time studying and half time working.

Two more years in a SSII led me to another employer : this time I was asked for by a training center that chose to develop on elearning activities. I can say I was part of the rising and the evolution of the start-up during 4 years. It soon became the French leader of professional training in elearning solutions!

Here are 4 of the tools that Olivier offers.  I’m sure there will be more as I find these very valuable and useful. Give them a try and let me know if you agree, or have your own alternatives to offer:

SparkAngels

SparkAngels claims to be the first online coaching service. It is a collaborative tool limited to two people: a user and his coach, the SparkAngel.

VoIP communication and instant messenger allow the two people to communicate. The service makes it possible to access the desktop from distance and to guide the user through popups for instance. Technically there is no need for any communication port but downloading may be required (Java Webstart app).

The aim is to tackle digital exclusion to give a solution so that ” skills among certain types of population may be shared with other people unfamiliar with technology“. The thing now is to develop places where those people get access to computers and benefit from the solution.

There is a professionnal offer too, it is possible to customize the application with personal logos instead of SparkAngel ones. Darty, a French company, chose their solution last month and proposes a distant DartyBox support. DartyBox is a French box to provide internet connexion, VoIP and video ;)

Widgets should soon be available to be inserted in websites to facilitate the relation between users and SparkAngel.

Combattre l'exclusion numérique en s’adaptant aux besoins de ses utilisateurs à venir avec des services qui les aident à s’approprier la toile

DimDim

A true virtual class. Slides import, desktop and applications sharing, audio and video communication, multi-users instant messenger, invitation by mail. DimDim may be integrated with Moddle and Sugar CRM.

The DimDim license is GPL, hosted on sourceforge. Important features are currently on development phase: quizz, recording, links with Outlook and Google Calendar and so on.

Uncommon: the official website explains that “The Dimdim open source edition is meant … for usage in Non-Critical Environments … The Enterprise Edition is a much more stable, scalable and reliable piece of software which is fully supported and certified by Dimdim, the company. The Open source community supports the Open Source edition“.

The company provides you with professional services regarding technical bugs and helps you with the tool.

The Dimdim open source edition

dimdim, une classe virtuelle open source

demo

Elluminate

I read about it on elearning.fr, Elluminate provides a Java virtual class limited to 3 users but free! The look and the features are similar to the Centra Symposium virtual class. I used Centra for five years, here is a screenshot here. Except for its old looking, it seems to be a complete solution and the company offers professional services.

Elluminate

Streaming Rooms

Streaming Rooms provides free virtual rooms to organize your online meetings.

You can publish one or more video feeds: perfect if you want to aggregate videos from different users in a meeting! Only communication is based solely on chat, there is no password protection, no possibility to publish diaporamas, no download zone… it seems the virtual class is dedicated to individuals only.

I found out that Jessy Cyganczuk, the streamingrooms developer, has built up the application in one week end, before going on holidays. Today he is concentrating on other projects :D

The service, that points out functionalities of an open source framework – CakePhp, makes me think that:

  • it is necessary to test thoroughly any new 2.0 tool before considering it is worthwhile
  • the development for 2.0 tools is not always time-consuming

Organiser vos rendez-vous en ligne

To visit Olivier yourself, go to Free collaborative tools for elearning – [ Blog ocarbone.free.fr ].  It’s a virtual trip to France, after all.

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Green Business Opportunities

I thought you might be interested in a new umbrella of business sites I’m starting.

Green business.

I mention this because the new business landscape seems to present unusually favorable opportunities in several sectors. One such sector is in green businesses.  Environmentally friendly businesses.  And it certainly doesn’t hurt to get in early, before the field gets too crowded.

Two posts where I’ve discussed these opportunities, with the help of green future experts and gurus like Tom Friedman,  are Bootstrapping A Green Business and Clean Energy Will Be Big – Just Look Who’s There

New Energy Research is the first of these sites.  It deals with conversions you can make very simply to conserve energy for yourself.  But it has a dual purpose, in that any of these methods suggest a business you may consider starting to help others take advantage of these new conservation techniques.

If you get a chance, take a look and let me know if you have something to add.

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4 Money Saving Biz Tools Help You Do More With Less Effort

There are a couple of business tools most of us need to keep the ship afloat and moving forward.

One very good support is some type of collaboration software, to keep people working on a project on the same page. Generally speaking, what this type of software will help you do is develop a mutually agreeable time line , track milestones, and keep a record of what you’ve accomplished. Not to mention those handy little alerts that arrive in your inbox to tell you a deadline is coming up, or, more ominously…. but also helpful… that you’ve missed a deadline

The web based software I’ve been using is Central Desktop – Project collaboration, Team collaboration, Intranets, Wiki Software which, personally, I find very helpful.  You might want to check it out.  I think it costs about $25  a month but can go up from there with additional services.

For document storage and collaboration, I also use Google Docs, which I find extremey usefulfor light collaboration.

Since I’m overseeing a lot of projects at once….as you probably are, too… I like these kind of tools that give me kind of an overview.

Telephone & Communications System

I want to mention to you, also  the benefits of getting a phone system that doesn’t just answer the phone, but also shortens and manages a lot of the work for you. The service I use is Onebox.com.  My plan is about $50 a month for 4 extensions, with 800#s.  ( which 1 person can handle if desired or others can have their own extension.  There is also a 10 extension plan & other plans, as well. ) It’s like a virtual PBX with a professional, automated receptionist answering with the extensions ( call mine at (888) 810-4445 to see how it works).  The beauty of it is you can either be hands off, with all messages being delivered to your email, as well as on  the system, including voice messages which you click and hear live. Or you can be hands on, with a feature called “Find me, follow me”,  where you give the system your various locale phone numbers, and general schedule, if you want, and the system tracks you down while your caller is on hold.  With this, you also get electronic fax and phone conferencing — I think it’s up to 99 people.  It has other features, as well. There are many benefits besides screening your calls, and allowing you to plan your day with miniimum interruptions: greatly increased communication between your clients, team members and you in addition to  increased ease of handling for you and expanded functionality. You might want to check it out.  It raises your professional image, I think.

Ryan in 10 Money Saving Tools For Small Business | Business Pundit describes several tools, two of which. no matter what software solution you select, I think, are essential to have in your small business tool belt. The third is a CRM , customer relation management, a product  I really haven’t gotten into yet, but I can see the handwriting on the wall, so will certainly take a look at this one.  If for nothing else, I’m sure the following two features would be helpful to most of us:

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Contact and Lead Tracking

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Sales and Pipeline Mangement

Here are the three Ryan recommends.

OpenProj – Ultimate Free Project Control

http://openproj.org/

Keeping track of all the different aspects of a project can be a real pain, especially since most of us are not natural born Gantt wizards. That’s why efficient project management for free, as provided by OpenProj, is a real blessing for businesses. OpenProj is an open source desktop application that aims to simplify the complexities of project management – scheduling, tasking, estimating, multi-dependencies coordinating, analyzing, resource assigning and all those depressing processes.

The interface is neat, simple to understand but still maintains a high level of professionalism. It’s one of those cases where “Intuitive” does not mean “For Dummies”. You can run Microsoft files, Primavera files and other external Gannt files with OpenProj, which is a great advantage because it allows you to easily integrate previous projects with it.

And on a personal note, I always support initiatives that battle Microsoft’s greedy ways. OpenProj is one of these brave initiatives, offering a quality free alternative to Microsoft Project (now available for only $599.99!!). Choosing OpenProj over Microsoft is by no means a compromise.You get a great product for free and keep $600. It’s just common sense.

DocStoc – Documents Heaven

http://docstoc.com/

Everyone has an online community these days, even documents. Meet DocStoc. This site successfully provides two time saving services for the cost of nothing. One is managing and organizing your documents. After uploading them, you can store your documents, create an embed code for them, share them with other people and keep track of who’s viewing them. It’s an excellent solution for messy desktops and crowded folders.

The other thing DocStoc offers is an immense variety of much needed documents concerning legal issues, business and financial matters, technology assistance, educational affairs and even showbiz. You can easily browse or search the huge pool of docs, available in more than 50 different languages. The documents are ranked according to different parameters (rates, views, downloads), and users can also write their own review about them. You can also browse the “Docsters”, meaning, the people behind the documents. This doubles as a good networking opportunity, as you can easily come across people with similar professional profiles as yours, or in industries you are seeking to connect with.

Free CRM – Smiling Customers

http://www.freecrm.com/

Businesses have customers and customers require Customer Relationship Management. Free CRM (the title is pretty much self-explanatory, I think) is a web-based CRM tool that provides a very clever method of tracking, organizing and analyzing your relations with the clientele.

As online contact with customers intensifies, the demand for more advanced CRM softwares grows accordingly. Free CRM deals with this demand quite well, delivering features such as email-campaigns regulation, contact lists management, multi-sources synchronization, simplification of the support system and many other professional CRM solutions. Compared to other free CRM products, Free CRM simply offers more no-cost services (a major plus is the Unlimited Users option, which other CRM tools charge for). Like any other company in this field, they also offer additional services for money, but from what I’ve seen their Professional Edition, sold for $14.95 per month, is substantially cheaper than other paid services.

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Tweet Your Own Horn

If you’ve followed this blog at all, you know I’m a firm believer that self promotion is part of the game of Twitterbusiness. The difference between business success and business failure often has more to do with effective self-promotion than with technical competence. If you want recognition, you must start promoting yourself.

So how do you promote yourself in a professional and sophisticated way?

One way is to deliver something of value.  ( Your ideas and professional expertise, of course.)  And one of the very best ways to do this today is using Twitter to tweet your own horn.

As Ron Miller points out: Your Business Needs to Pay Attention to Twitter

Over the past year or so, Twitter has become a full-blown communications phenomenon. For those of you who don’t follow every social networking trend. Twitter is a micro-blogging site where you enter your thoughts, whatever they may be, in 140 or characters or less. Experts say if you aren’t paying attention to Twitter, your business may be missing out on more than you think…

I’m a recent convert to using Twitter and am just trying now to set up a system myself to use it in a strategic way.

So let me turn to an expert, Michael Stelzner, and give you what I think is a stunning and very compelling  example which Michael used in How to Use Twitter to Grow Your Business on practical ways to use Twitter. Trust when we say your tweets can capture the attention and interest of top level people in your field, so best to learn how to do it:

“The Twitter Plan

Cindy King, an international sales specialist, saw a huge boost in business inquires by implementing a strategic Twitter plan.

“Following the right people on Twitter was key. There are some people very gifted at building relationships on Twitter. As I followed these online community builders, I realized that some of them are also excellent direct response copywriters. They get their Twitter followers to take action,” said King.

“Light bulbs went off, and I spent a weekend putting together a tweet marketing plan and entered in 6 weeks worth of tweets, 5 a day, using TweetLater. I used a mindmap, created categories, varied times on tweets and used BUDurls so I could track results and improve my tweet plan the next time around. That was a month ago,” explained King.

When King finds a spare minute between projects, she logs into Twitter and watches what folks are talking about. When she Tweets, about 90 percent of the time she presents useful information and resources to her followers. The remaining tweets are surveys and questions. Following this strategy, King saw an 800 percent increase in inquiries about her business after she setup her Twitter campaign.”

And another example:

“Getting In Front of High Profile People

B2B copywriter Terri Rylander took a much different approach. At first she was very skeptical of Twitter. “I looked at it but couldn’t figure out why people would continually send out messages about the size of a text message, unless they were a teenager. Twitter was for sending updates they said. I don’t have time for updates, and besides, who would care?” said Rylander.

She later came across a peer in her industry that was using Twitter and suggested Rylander follow her on Twitter. “That’s when I discovered Twitter as a business tool. I’ve been in my particular niche for over 10 years and know who the players are (though they don’t know me). When I checked who she was following on Twitter, there they all were! It read like a “Who’s Who” list.”

Rylander joined Twitter and began following and interacting with the people she respected. “Other than a cold call on the phone or e-mail, I would never have the chance to get my name in front of vendors, industry analysts, and industry experts. I’ve had a number of Twitter conversations that have also led to personal conversations.”

To stay top of mind with experts, she offers interesting links, responds to tweets, and posts her thoughts for conversation at least a few times a day.”

Michael Stelzner also offers a number of very useful tools for your Twitter Toolkit, and I suggest you go to How to Use Twitter to Grow Your Business to collect them all.  That’s what I’m going to do.

You can follow Michael here on Twitter .  When I get my Twitter plan up to speed, I’m going to ask you to follow me on Twitter also, and I’ll follow you.  Some of the Top Tweeters have 10,000 people following them.  But they all started with just a few.

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