After I wrote our post on 10 Best Business Books of 2008, I heard from Mike who graciously offered 2 additional suggestions. Mike says:

“Here are two more books to add to the list.  Both are free.  Both can transform any business.
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The first is the “Criteria for Performance Excellence.”  Its the book from the Malcolm Baldrige Award.  Available for free PDF download at: www.baldrige.gov
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The second is “On The System: The End of the Disorganized-Organization.” Available for free PDF download at:   www.onthesystem.com/Handbook.
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If you are a leader or manager who is serious about learning how to transform your disorganized-organization into a finely tuned machine, then these are the books for you.”

I’m downloading them now.  Let me know if you have a chance to read them and what you think.  Any other suggestions?  And…. thanks, Mike.