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Diversity Training: The Worst Possible Reasons To Request Executive Funding
You’re on your organization's diversity committee. You have the best of intentions.
And that's the problem.
It leads you to appeal for funding for all the wrong reasons.
Take healthcare for example.
The US foreign-born population...
MLM Training- MLM Success Secret of the Master Skill in MLM
It truly is the Network Marketing Paradox. I just shake my head sometimes at this, and other times, I just smile.
I have some good news.
And some not so good news.
Well, I guess it all depends on how you look at it as far as your Network...
Network Marketing Training- MLM Secrets to a SCORCHING Success in 2006!
MLM Training- MLM Secrets for a SCORCHING Success in 2006!
by Doug Firebaugh
Happy New year.
You will hear that many times over the next few weeks, and it is
a sign that new beginnings are at hand, and many people are
looking at...
Principles of Safety and Occupational Health Training
To become an occupational health and safety professional you
must have educational qualifications and experience. You also
must pass certain written examinations. All occupational health
and safety specialists and technicians must go through on...
The 5W's of World Class Customer Service Training
The preamble to the United States Constitution begins, 'we, the
people.' I feel strongly that we, the people, are what make the
difference in life, both personally and professionally.
The interaction anyone has at any level with your company,...
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The Importance Of Developing A Training Program For Your Company
It is important for companies to develop a good training program
to keep their staff motivated. Training may cover a wide range
of reasons from new-hire training about your operation, to
introducing a new concept to a workgroup to bringing in a new
computer system.
Whatever the reason for conducting a training session, it is a
must that a comprehensive, ongoing and consistent training
program be developed in order to keep your staff motivated about
learning new concepts and keeping your department profitable.
A formal new-hire training program, with an overview of the job
expectations and performance skills needed to perform the job
functions, is an essential part of a complete training program.
A new-hire training program provides essential knowledge and
understanding of the position and how the position fits within
the organizational structure. The new associate will better
understand their impact on the organization if he or she has
good background knowledge of how one workgroup interrelates with
ancillary departments.
A good and reliable new-hire training program starts with the
creation of a sound and comprehensive training manual. A manager
or supervisor must keep the associate in mind while writing the
training manual.
It is also important that it is interesting so the associate
will actually read it. It is highly advisable to use graphics
and to deviate from normal "corporate" language. In computer
training, it is essential to incorporate a visual image of a
computer screen to illustrate a function.
A good training manual must act as a building block of practical
and technical skills needed to prepare the new individual for
his or her position.
A manager or supervisor must ensure the department manuals are
kept current in order for the department to understand current
policies and procedures. It must also include any system
enhancements and/or change in policy or procedure.
On the Job Training
or OJT is another form of a new-hire
training program wherein a potential associate trains directly
next to an existing associate. OJTs allow the new associate to
see first hand the different facets of the position.
Through an OJT, the new-hire will have the opportunity to
develop a working relationship with an existing associate.
Concepts learned in the initial training are reinforced through
OJTs.
Continuing education is another aspect of a comprehensive
training program. In fact, a good training program should make
it an ongoing responsibility of the associate in a department.
Continuing education will keep all staff members current about
policies, procedures and the technology used in the department.
Studies have shown that associates will only retain
approximately 40 percent of the information learned in the
initial training session.
That's why a continuing education program for a department is
just as important as the new-hire training. A continuous effort,
either formal or informal, must be placed on reminding the staff
about various procedures and concepts.
Common practice on informing associates about the need for
continuing education often includes a member of management
sending a memo to each associate.
Another, more informal way is to send a one-page information
sheet to staff. The information sheet, called a training alert,
should be informative and presented in a non-threatening manner.
If the policy or procedure changes, therefore, the informal
approach would better prepare the department to receive this
presentation.
With a new-hire and continuous education as part of your
company's training program, you could be sure that your
associates will grow well in your company.
About the author:
James Monahan is the owner and Senior Editor of TrainingWebs.com and
writes expert articles about training.
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