Workplace Violence - 8 Tips For Spotting Early Warning Signs
One of the greatest threats facing both employees and the companies they work for, is workplace violence. It has become the leading cause of death for women and the second leading for men, following closely behind motor vehicle accidents. In fact, the best estimates now being reported show that 1-in-4 employees will be the victim of workplace violence this year alone.
While the media is quick to highlight the most deadly attacks that occur, the fact is that most employees will be lucky enough to only suffer from simple assaults. However, this is not to downplay the almost 400,000 aggravated assaults, 51,000 rapes and sexual assaults, 84,000 robberies, and nearly 1,000 homicides reported each year. I simply want to acknowledge that the average employee will not have to worry about death so much as being intimidated, struck, or threatened to comply with the assailant either through force or the threat of violence.
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As with all self-defense situations, correct action requires proper understanding so that we can know where to direct our awareness. Knowing what to look for will allow us to notice when something may be brewing and thereby allow us to take preemptive measures to prevent the danger from ever manifesting at all. After all, the ultimate goal of any reality-based protection program should be to set things up so that danger never touches you at all.
Workplace violence situations can be seen to have three aspects or characteristics that work together to produce the damage that inevitably results. Assaults always stem from a causal-based conditioning and never "come out of nowhere." These three parts or aspects are:
1. The assailant or perpetrator of the assault,
2. The preexisting or conditioning factors that cause the assailant to see violence as a justifiable means for attaining their goals, and...
3. An environment that allows for or permits the violent act to be committed without intervention, deterrence, or resistance.
Assaults never happen in a vacuum. They, like everything else, are the products of cause and effect. And, once set into motion - once these three factors are present - the force or conditions will play themselves out sooner or later.
In her book, "Risky Business: Managing Employee Violence in the Workplace", Dr. Lynne McClure describes eight categories of high-risk behaviors that may indicate the need for management intervention. She says these high-risk behaviors are everyday behaviors that occur in certain patterns. While the following clues are just that, possible warning signs, they will give management and employees enough of a basic understanding to cue in on the possibility of danger brewing on the horizon. The warning signs that may signal an impending workplace violence issue include:
It can no longer be seen as a luxury or add-on to include procedures and training for dealing with workplace violence in your company's health and safety system. The costs, financially as-well-as to productivity, employee stress, and more, are far too great. Understanding and awareness are always the first step in to developing an effective plan. But, a solid, intelligently throughout and administered plan includes procedures, strategies, and techniques for, not only prevention and intervention, but deterrence and defensive action as well. The safer employees feel at all levels of an organization, the more relaxed the atmosphere and the greater the productivity.
Remember: Safety and protection is not a choice. It's a responsibility!
Jeffrey M. Miller is the founder and director of Warrior Concepts International, a company which focuses on teaching effective self-protection and personal development techniques to individuals, groups and companies. He is the author of the "Foundations of Self-Defense Mastery" eCourse and can be reached through his website: http://www.warrior-concepts-online.com. Additional information about workplace violence can be found here.
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