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Job Description

DUKE UNIVERSITY FACILTIES MANAGEMENT

JOB DESCRIPTION

MANAGER INFORMATION SYSTEMS (1943), LEVEL 14

 

Occupational Summary

Direct, plan and develop information technology systems and procedures for the Facilities Management Department (FMD).   Manage FMD IT staff and evaluate and assemble the resources necessary to implement new technologies.

 Work Performed

Direct the provision of information systems support to assure smooth, professional and cost effective operation of the department. Develop and recommend information systems policies and procedures. Coordinate testing, upgrades and system enhancement projects.

Participate in the strategic planning, priority setting and formulation of business plans for implementing departmental initiatives. 

Serve as liaison between FMD and Office of Information Technology (OIT) for all information technology services provided by OIT to the department including hardware and software system interfaces.  Implement network and workstation security at the department level as established by OIT.

Oversee and recommend necessary IT training for department staff

Oversee all help desk activities at the department level.  Provide help desk activity support as needed.  Interact with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner.

Plan and oversee the implementation of new software being deployed by the University

Prepare, present and promote capital and operating budgets for the information technology functions of the department. Manage information technology expenditures to meet approved budgets. Review, adjust and approve computer software and hardware maintenance contracts. Consult with other management staff concerning information systems capabilities and technology. Provide feasibility guidance and cost estimates. Oversee information technology projects to ensure full cost recovery and on-time delivery.

Develop, implement and oversee various programs including, but not limited to, procuring necessary resources, screening ideas, and managing objectives and priorities to optimize Department effectiveness.

Manage the hiring and employee evaluation process for technical staff in the department.

Perform other related duties incidental to work described herein.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s race, color, religion, age, gender, sexual orientation, national origin, genetic information, veteran status, or disability. 

How to Apply

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Apply URL:	http://Apply online at www.hr.duke.edu/jobs Requisition Number 400826147.

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