Special Notes :
Applicants must be legally entitled to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, an alien authorized to work in the U.S. without DOC sponsorship) at the time of application. No contracts.

The Department of Corrections will conduct criminal background checks on applicants prior to selection. Upon hire, all new DOC employees are subject to fingerprinting.

Job Knowledge, Skills and Abilities :
Ability to work with diverse customers in a calm, respectful manner to address potentially difficulty situations; manage and work on multiple priorities or projects; effectively multitask and prioritize workload; work in a team oriented collaborative work environment; effective oral and written communication skills; ability to perform diagnostics on hardware of software; knowledge of general analytical and troubleshooting procedures; industry-standard computer application software, such as the MS-Office suite; IBM compatible computer hardware; and technical competence in a customer support environment and knowledge of information systems technology and operations.

The starting pay is between $43,000 and $67,149 per year depending on qualifications, plus excellent benefits. The pay schedule/range is 07-35. A 6-month probationary period is required. Check the website for further benefit information. http://etf.wi.gov/members.htm