Data Management Specialist

February 6, 2015

NOTE: This job listing has expired and may no longer be relevant!

kemin
Job Description
The Kemin Animal Nutrition and Health – North America marketing department has an opening for a data management specialist. As a member of the team responsible for the marketing and management of feed ingredients manufactured for the beef, dairy, poultry and swine industries, this position needs a person with strong analytical and organizational skills necessary to manage and analyze data in our CRM (Customer Relationship Management) system to identify business needs, document and implement changes and process improvements, and run queries to create reports that will provide valued and timely information to support KANA’s business strategies. The position provides an opportunity to work in a team environment, to interact and influence change across functional departments and to develop best practices as well as business processes. This position reports to the KANA Principal Market Research Manager.

Responsibilities:

  • Assist with the identification of internal user needs for CRM system.
  • Document current and ‘to be’ business processes. Assist in re-engineering business processes.
  • Develop training program and troubleshooting guide for existing and new CRM users.
  • Work with Principal Market Research Manager in completing projects within defined scope, time and budget.
  • Provide timely, high quality service that meets or exceeds user expectations.
  • Support additional initiatives/projects as requested by management and perform data-processing and database-management tasks, such as executing data mining and analysis in support of Customer Service, Marketing and Sales efforts.
  • Collaborate with Information Technology department to identify opportunities for improvement of processes.
  • Responsible for uploading department’s collateral into corporate document library.
  • Participates in commercial sales team meetings as needed.
  • Other duties as assigned.

Qualifications:

  • Bachelor’s degree in Business or Information Technology discipline.
  • 1-3 years of experience working with CRM applications.
  • 1 or more years’ of business analysis experience.
  • Excellent customer relationship management skills.
  • Ability to work independently, as well as contributing as an effective team member.
  • Superior organizational, interpersonal and communication skills, attention to detail, ability to multi-task and meet deadlines.
  • Self-starter with ability to maintain a professional demeanor while working under pressure.
  • Excels in written and verbal communication, problem-solving and critical-thinking.
  • Presents ideas effectively and communicates well with customers, vendors, peers and all levels of management.
  • Maintains attention to detail necessary to handle multiple projects efficiently to meet deadlines.
  • Demonstrated integrity and honesty in all aspects, and is able to maintain confidentiality and protect intellectual property.
  • Computer proficiency with Microsoft Word, Excel and PowerPoint.
  • Computer proficiency in Lotus, Oracle and Infor M3 are pluses.

Working Conditions: This exempt level position is based at the Kemin Animal Nutrition and Health – North America headquarters in Des Moines, Iowa. The position is considered to be 40 hours per week, but requires flexibility to complete work projects and travels approximately 10-15% of the time. Kemin maintains a nonsmoking environment in all of its buildings and on the grounds.

Decision Making & Freedom to Act: Kemin believes in allowing its employees the freedom to make decisions and action them in accordance with their ability and level of reporting.

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